Successful institutions are fighting fraud with solid policies and procedures, according to speakers at the Fraud Issues Show today. When fraud screening tools are employed—and they should be—it’s important that all personnel are trained to use them effectively. It’s also important that lenders have a way to track and monitor that people are following the company’s policies and procedures. Documenting exceptions returned by an automated fraud tool as they are cleared is also important. Speakers here agree that training must be offered on a near constant basis. More to follow…